- Introduction
- Check eligibility and apply
- Track your application
- Renew
- Replace a badge, including stolen
- Return, change details and other enquiries
- Refused applications and appeals
- Misuse
Blue Badge processing delays
We’re experiencing issues with our case management system, causing delays beyond the usual 12 week timeframe.
Please avoid contacting us to check the status of your application, so that we can focus on processing. If you applied online, you can track the status of your application via the link below.
Thank you for your patience while we work to resolve this, and we apologise for any inconvenience.
Track and manage your application
After you've applied for your Blue Badge, we'll email a reference number to you. You can use the number to track the status of your application. It's usually 8 characters long with a mix of letters and numbers.
Select the link below and enter these details when prompted:
- Reference number
- Year of birth
- Last name
If you applied by post
It is not possible to track the progress of an application submitted to us by post. We recommend you consider renewing your Blue Badge online in future so that you can track it.