- Introduction
- Check eligibility and apply
- Track your application
- Renew
- Replace a badge, including stolen
- Return, change details and other enquiries
- Refused applications and appeals
- Misuse
Blue Badge processing delays
We’re experiencing issues with our case management system, causing delays beyond the usual 12 week timeframe.
Please avoid contacting us to check the status of your application, so that we can focus on processing. If you applied online, you can track the status of your application.
Thank you for your patience while we work to resolve this, and we apologise for any inconvenience.
If your blue badge has been lost or damaged
- Lost badge: Please look carefully for it. If you still can't find it, you'll need to replace your badge
- Damaged badge: After we receive your application to replace your badge, we will email you to ask for photos of the damage, and to explain how to send them to us.
Stolen Blue Badge
If your Blue Badge has been stolen, you must report it to the police and include the crime reference number in your application to replace your badge.
Replace your badge
- Fee: There's a £10 fee for replacements
- When you need: National Insurance number
- Organisations: If your badge is for an organisation, .
- Address change: Provide proof of your new address, if you have moved since the issue of your current lost, damaged or stolen badge.
- Expiry date: Replacement badges will have the same expiry date as your current badge.
Payment options
After you apply online, we'll contact you about how to pay the £10 fee. We will either:
- Email: we will send a payment link.
- Phone: we will call you to take payment.
- Post: we will ask you to send us a cheque or postal order to the Blue Badge Team's address.
Lost badge clock
Request a replacement badge clock using our form.
Found a badge
Please select the 'I have found a Blue Badge' section on the form, and fill in the details requested. Then return the badge you've found to: Blue Badge Team, ßÙßÇÂþ», Dakota Building, De Havilland Drive, Brooklands, Weybridge, KT13 0YP.
If you are unable to fill in the online form, return the badge to the address above with a note explaining where you found it.