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Description

The starting salary for this position is £40,296 per annum based on a 36-hour working week.

We have a fantastic opportunity to join our Intensive Family Support Service (IFSS)!

In ßÙßÇÂþ»­ we believe that every child should have the opportunity to reach their full potential and that children are best supported to grow and achieve within their own families. By working together, we are developing flexible services which are responsive to children's and families' needs, providing the right level of help at the right time.

We are proud of our commitment to families in ßÙßÇÂþ»­ and excited to be developing more opportunities to help and support children in local communities. We are now looking for a Senior Family Intervention Worker to join our South West ßÙßÇÂþ»­ quadrant team, based out of Guildford.

Rewards and Benefits

• 26 days' holiday, rising to 28 days after 2 years' service and 30 days after 5 years' service
• Option to buy up to 10 days of additional annual leave
• An extensive Employee Assistance Programme (EAP) to support health and wellbeing
• Up to 5 days of carer's leave per year
• Paternity, adoption and dependents leave
• A generous local government salary related pension
• Lifestyle discounts including gym, travel, shopping and many more
• 2 paid volunteering days per year
• Learning and development hub where you can access a wealth of resources

About the Role

The Intensive Family Support Service (IFSS) provides intensive early help to whole families who have interconnecting needs.

IFFS teams work closely with social work colleagues and jointly with a broad range of local community partners, so families can receive help that is meaningful to them, and early enough to avoid the need for statutory interventions. We want to maximise these partnership opportunities and work together with families to enable better outcomes for children, as per the national Supporting Families Outcomes Framework. To find out more about Early Help, please refer to the .

As a Senior Family Intervention Worker, you'll play a key role in supporting staff and collaborating with colleagues and partners within the local early help system. These include Police, Health, Education, Housing, Employment and Benefits, Leisure, Mental Health services and a wide range of local groups from the Voluntary Sector.

You will supervise our Family Intervention Workers, supporting on aspects of training, development and reflective practice. Your focus will be on ensuring that staff are well-equipped, supported and motivated. This will involve cultivating a positive team culture and promoting excellent practices. Your overarching goal will be to contribute to the establishment of a cohesive early help model; actively responding to support colleagues and using resources to empower families in accessing the help they need.

With your own (reduced) caseload of families, you will maintain positive contact and effectively manage the balance of providing hands-on support and coordinating relevant partners, working to a shared family plan as part of the team around the family.

Shortlisting Criteria

The application process for this position will consist of 5 questions related to your experience and your understanding of the role, together with a request to upload your CV. Please note, you are not required to submit a personal statement.

To be considered for shortlisting for this position your CV and answers to the questions below will clearly evidence:

• Applied working knowledge of legislation, procedural frameworks and practice standards in a specialised area of practice
• Proven written and verbal communication and interpersonal skills, including negotiation and influencing
• High level problem solving skills
• Ability to lead and motivate a team, using supervision to improve personal performance and practice
• Ability to communicate with compassion and authority in sometimes challenging and sensitive situations
• Ability to effectively build and maintain relationships with a range of colleagues

Application Questions:

1. Please tell us about a piece of work you have delivered which has resulted in positive outcomes for children and their families. What legislations and procedures did you have to apply as part of this?
2. A key part of this role will be supporting the professional development of the team, which includes aspects of supervision, training, development and reflective practice. Please tell us about any experience you have in this capacity.
3. In this role you may work with children and families in complex situations. Please provide us with an example of where you have built strong relationships to successfully overcome a challenging situation.
4. These roles are community focussed, and you will be required to engage face-to-face with ßÙßÇÂþ»­ children and families. Please confirm that you are both willing and able to travel extensively around your geographical quadrant area and the wider County as required to meet the needs of our children and families.
5. Working effectively and innovatively with our partners are really important aspects of this role to ensure we provide a joined-up offer to the families we support and reduce the need for families to have many referrals to multiple agencies. What skills and experience do you have that will support you to do this effectively?

ßÙßÇÂþ»­ has both urban and rural areas and as part of this role you will be expected to have a valid driving licence to drive in the UK, access to a vehicle and be willing to travel. Reasonable adjustments where needed will be made for successful applicants who have a disability or long term health condition to enable them to fulfil the requirements of the job.

We are welcoming applications from people local to ßÙßÇÂþ»­ and our surrounding borders with a broad range of experience to create multi-skilled teams that can engage with diverse families. Full training will be provided, so if you are interested in this type of work and are committed to supporting families locally - we would be pleased to hear from you.

Contact Us

Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. For an informal discussion please contact Hollie Giles via email at hollie.giles@surreycc.gov.uk.

This advert closes at 23:59 on the 22nd June 2025 with interviews to follow.

We look forward to receiving your application, please click on the apply online button below to submit.

An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role.

Local Government Reorganisation

ßÙßÇÂþ»­ is preparing for Local Government Reorganisation which will allow us to implement the Government led policy of devolution, which is all about giving more powers to local areas.

Currently, ßÙßÇÂþ»­ has a two-tier council system, with 11 district and borough councils and a county council, all responsible for different services. All these councils will be reorganised into a smaller number of new unitary councils which will come into effect in April 2027. At this point, this role will be transferred, with all existing terms and conditions intact into one of the new unitary councils.

Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information here: Information for applicants on Local Government Reorganisation - ßÙßÇÂþ»­.

Our Values

Our values are as important as our abilities and shape who we are as an organisation. Discover more about our values.

Before submitting your application, we recommend you read the job description. Our also provides insights of the culture at ßÙßÇÂþ»­ and how as a valued employee, you can help shape our Council.

Our Commitment

ßÙßÇÂþ»­ is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applicants where:

• The candidate has evidenced the minimum criteria for the role through their application
• The candidate has chosen to share that they have a disability on the application form

Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role.

We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.

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