Sharing your feedback and getting involved in improvements projects is a great way to help shape our services for all families.
How to get involved
- Parents, carers, children and young people can register interest with our User Voice and Participation Team. Email user.voice@surreycc.gov.uk to receive updates about opportunities to share your views across a wide range of projects and areas across SEND services.
- Parents, carers and professionals can register interest on the collaborate with ßÙßÇÂþ» Youth Voice page
- Children and young people can register interest on the Get involved with ßÙßÇÂþ» Youth Voice page
You can read about the impact of shaping services on the ßÙßÇÂþ» Youth Voice website.
ßÙßÇÂþ» is a parent/carer forum who provide support, share knowledge and empowerment to improve opportunities for our children.
Family Voice ßÙßÇÂþ» champions the needs and rights of SEND families in ßÙßÇÂþ»: families with children or young adults up to the age of 25 who have special educational needs, and chronic illnesses, including mental health conditions, or disabilities. Parents and carers do not need diagnosis and all staff at Family Voice ßÙßÇÂþ» are parents or carers themselves.
You said, we listened, together we – how feedback is shaping services
Education Health Care Needs Assessment (ECHNA) information sessions for parents and carers
We now have regular meetings every two weeks for families who have received a “yes to assess” decision. These meetings offer information and guidance, and answer questions about the EHCNA process. Over 200 parents and carers have attended these sessions in the first 3 months and have told us the meetings are helpful, clear and accessible. We use feedback from these meetings to adapt the content of the sessions. If your child is being assessed for an Education, Health and Care Plan you will be given details of an upcoming session where you can find out more about the process.
Making the Education, Health and Care Plan process clearer guides
A new Family and Partner Engagement Plan
We have develop a Family and Partner Engagement Plan, which details our plans to improve communication and feedback for families and partners in Additional Needs and Disability services.