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Health and welfare support

Everyday Essentials E-voucher Scheme - Help with everyday living costs

Please note:

The Everyday Essentials E-Voucher is now closed, as we have reached our quota for this month.

The voucher scheme will re-open in early November.

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Introduction to Everyday Essentials E-voucher

ßÙßÇÂþ»­ has launched a new Everyday Essentials E-voucher scheme that eligible residents can apply for to help with everyday living costs. The funding for this scheme is from the Department of Work and Pensions Household Support Fund.

This has been set up to provide financial support to those people who may be finding it difficult to afford essentials such as food and toiletries (period products, soap and so on).

The Everyday Essentials E-voucher can be redeemed at a supermarket of the recipient’s choice to help with buying everyday essentials. Details on who is eligible, how much is available, how to apply, and where it can be used can be found below.

The Everyday Essentials E-Voucher will be available until Tuesday 31 March 2026 or until all funds have been allocated, whichever is the earlier. There will be monthly application windows open for people to apply. Application windows will be open weekdays only Monday through to Friday, until all funding for that monthly funding window has been allocated. The application window will then be closed until the next month.

What is the Everyday Essentials E-voucher?

The Everyday Essentials E-voucher is an online voucher that can redeemed on shopping in one of the following supermarkets, that an applicant can choose:

ALDI: Cannot be used for the purchasing of gift cards, lottery tickets, scratch cards (or related material), alcohol or anything through ALDI’s website.  Redeemable  instore only.

Asda: Cannot be used in Asda petrol stations or to purchase tobacco products, stamps, lottery or phone top-ups.  Redeemable online and  instore.

Farmfoods: No restrictions. Redeemable  instore only.

Iceland/The Food Warehouse (part of Iceland foods group): Cannot be used for alcohol.  Redeemable  instore only.

Morrisons: Cannot be used for gift cards or lottery purchases. Cannot be used in Morrisons Daily stores or Morrisons fuel stations. Redeemable  instore only.

Sainsbury’s: Cannot be used in Sainsbury’s petrol stations, pharmacies, for branded gift cards, scratch cards, Liquefied Petroleum Gas Autogas, infant formula, tobacco and related products, British Telecom phone cards, E-top-up, savings stamps, postage stamps, National Lottery products, online delivery charges, concession coffee shops and restaurants.  Redeemable online and  instore.

Sainsbury’s Grocery Only: Can only be used to purchase food and toiletries, not accepted in Sainsbury’s petrol stations.  Redeemable  instore only.

Tesco: Cannot be used in Tesco petrol stations. Redeemable  instore only.

Waitrose: No restrictions.  Redeemable online and  instore.

How much money is available?

There are two types of one-off amounts of funding available, only one E-voucher is available per household.

  • £200 for a single person household
  • £300 for households with child(ren).

Who is eligible to apply?

The scheme is open to any resident who:-

  • Is over the age of 18 living in ßÙßÇÂþ»­
  • Has household savings of £2,000 or less on average over a 90-day period
  • An annual household income under £27,007.50 before taxes and deductions.

We need to understand your household’s financial circumstances to confirm that the support is needed. This will include details on the income and benefits of your partner if you live in the same household.

You will need to be able to provide evidence, if requested, of your household’s income and benefits and explain why you are making this application for support.

When can I apply?

Applications will be open in monthly application windows starting from Wednesday 1 October 2025 until Tuesday 31 March 2026. If the total amount of funds available are allocated before Tuesday 31 March 2026 no further application windows will be made available.

Please note:

  • Applying does not guarantee support from the Everyday Essentials E-voucher scheme.
  • All information provided in the application will be verified using Department of Work and Pensions and ßÙßÇÂþ»­ data.
  • Any application deemed to have provided incorrect or misleading information will be declined and treated as a fraudulent claim.

The first application window

Applications will start on Wednesday 1 October.

Application windows will be open weekdays only Monday through to Friday, until all funding for that monthly funding window has been allocated. The application window will then be closed until the next month.

How to apply

If you have household savings of £2,000 or less on average over a 90-day period and an annual household income below £27,007.50 before taxes and deductions, you are eligible to apply using the form below.

In order to complete your application, you will need to take photos of, or scan, the following documents as proof of eligibility:-

  • Evidence of your earnings and savings – three most recent months of bank or building society statements; evidence of income such as wage slip and/or proof of benefit entitlement such as Universal Credit breakdown.
  • We will also ask for confirmation of your household address details, number of people living at this household address and for your National Insurance Number.

Your documents must be clear and readable, showing your name and the date.

If additional documents are required or there is any problem with those provided, the ßÙßÇÂþ»­ team will contact you by email or by calling from this telephone number 0300 200 1032. You will have five working days to provide the missing details, otherwise your application will be cancelled.

The application form is open for applications weekdays from Monday to Friday during the monthly application windows.

Please note:
Applications are open Monday to Friday, and close once the monthly fund is fully allocated.
The Everyday Essentials E-Voucher is now closed, as we have reached our quota for this month.
The voucher scheme will re-open in early November, and applications will remain closed until then.

If you are unable to apply using the online form

If you are unable to apply for an Everyday Essentials E-voucher online, there are alternative methods you can use:

Ask someone to help you

You can ask someone to help you complete the form such as a friend, family member or a professional. You will need your own email address. A professional could be a teacher, NHS worker, social worker, person in a faith-based position, housing officer, rent account officer, carer or a person from an organisation that provides support to you.

You will need to provide them with all the required information and copies of the required documentation, as detailed above.

Please only share personal details with an individual that knows you well and that you trust.

Call the Community Helpline

If you do not have anyone to help you, or if you do not have access to the internet or mobile phone with a camera, the Community Helpline team can help find a way for you to make an application and upload the required documents.

Can I apply more than once?

If you are unsuccessful due to either not meeting the criteria, missing the application deadline or not providing the documentation on time, you are able to re-apply once more only. Further repeat applications will be automatically rejected.

Only one Everyday Essential E-voucher will be issued per household.

How soon will I receive my Everyday Essential E-voucher?

If your application is successful and you are eligible for an Everyday Essentials E-voucher you will be sent your E-voucher by email within four weeks.

You will be called from this number 0300 200 1032; please save this number in your phone as “Essentials E-voucher” to avoid our calls being ignored. This number is used for outgoing calls only.

Need further help about your Everyday Essentials E-voucher?

When you receive your Everyday Essentials E-voucher you will have access to lots of helpful support guides that can help you with things such as how to claim your E-voucher, how to log in and view your voucher and checking the balance on your E-voucher.

How do I redeem my E-voucher in my chosen supermarket?

Depending on your choice of supermarket, you can either redeem your E-voucher online, via your phone in store or by printing off your E- voucher and using in store.

You do not have to redeem your E-voucher all in one go. You have at least one year to redeem your E-voucher. Exact expiry times for each retailer can be found on the E-voucher portal which you will have access to once you have received your E-voucher.

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